Funeral Planning Services – Privacy Policy
This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Funeral Planning Services Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at fps@funeralplans.co.uk
All data captured will be used and held in accordance with the requirements of the Data Protection Act 1998.
Information collected
We collect information from visitors to this website through the use of online forms. We also collect information about the transactions you undertake through this site. We collect additional information automatically about your visit to this website. Please see our Cookies Policy for more details.
Use of personal information
We process personal information collected via this website for the purposes of:
- Providing and personalising our services
- Dealing with your enquiries and requests
- Administering your plan application and plan records
- Crime prevention and prosecution of offenders
- Carrying out market research
- Providing you with information about our products and services
We will send you information according to the information you submit via our data capture form. If you would like to change these preferences at any point, please email us at fps@funeralplans.co.uk or call us on 0800 41 30 46. Alternatively you can also write to us at – Funeral Planning Services Ltd, Flint House, Ipswich Road, Long Stratton, Norwich. NR15 2TA
The personal data that we collect from you will also be used for the purposes of enabling a third party data processor to which we subcontract data processing services (Goallover Limited) to assess such data in order to provide data veracity, integrity and validity services to Digital Window and its other clients.
Marketing
Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you.
This will be in accordance with the preferences that you indicated when you completed your application or enquiry.
If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please email us at: fps@funeralplans.co.uk or call us on 0800 41 30 46.
Alternatively you can also write to us at The Data Controller - Funeral Planning Services Ltd, Flint House, Ipswich Road, Long Stratton, Norwich. NR15 2TA
Disclosures
We will not share you data with third parties for marketing purposes.
Other websites
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at The Data Controller - Funeral Planning Services Ltd, Flint House, Ipswich Road, Long Stratton, Norwich. NR15 2TA
Internet-based transfers
The Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Amendments
Please note that this privacy policy is subject to change from time to time. It was last updated on: July 2013.
If you have any questions regarding our Privacy Policy, please contact us by emailing fps@funeralplans.co.uk or calling 0800 41 30 46.